🔒 Privacy Policy and Personal Data Processing

Last updated: December 4, 2025

This Privacy Policy and Personal Data Processing (hereinafter - 'Policy') defines the procedure for the work of the online store 'HandmadeMarket' (hereinafter - 'Site', 'We') with information, including personal data of Users (hereinafter - 'You'), which we receive in the process of your use of the Site and its services.

Attention: By using the Site, you express your consent to the terms of this Policy. If you do not agree with these terms, please do not use the Site.

1. Personal data operator

The operator organizing and carrying out the processing of your personal data is [Specify the full name of the individual entrepreneur or LLC, TIN, actual address] (hereinafter - 'Operator').

For questions related to the processing of your data, you can contact us by email: [specify contact email].

2. What data we process

We process the following categories of data:

  • Data provided by you: Last name, first name, patronymic, contact phone number, email address, mailing address for delivery, payment data for the order (for example, card details, which are processed by the payment aggregator), as well as any other information that you voluntarily leave on the Site.
  • Automatically collected data: When visiting the Site, our servers automatically save technical information such as your IP address, browser type, cookie data, access time, requested page addresses. This data is anonymized and used for performance analysis, identifying technical problems and collecting visit statistics.

3. Data processing purposes

We use your data exclusively for lawful purposes:

  • Registration of your account and its maintenance.
  • {% trans "Processing, fulfillment, delivery of your order and informing about its status." %}
  • Providing customer support, responding to your inquiries.
  • Informing you about news, promotions and special offers of the Site (only with your consent).
  • Conducting internal analysis and improving the quality of our services.
  • Protection against fraudulent activities and ensuring Site security.

4. Data transfer to third parties

We undertake not to disclose your personal data, except in the following cases:

  • Contractors: We may transfer the minimally necessary volume of data to our partners to provide services (for example, courier services for order delivery, payment systems for payment processing, email distribution services). All such partners undertake to ensure data security.
  • By law requirement: We are obliged to provide information to authorized state bodies of the Russian Federation upon their lawful requests in accordance with the established procedure.
  • With your consent: In other cases, we transfer data only with your explicit consent.

5. Data storage and protection

We store personal data until the processing purposes are achieved or until you withdraw your consent. To protect data, we take necessary and sufficient organizational and technical measures, including the use of secure data transfer protocols, to prevent unauthorized access, destruction or alteration of your information.

6. Your rights

You have the right:

  • Receive information about the processing of your personal data.
  • Require clarification, blocking or destruction of your data if they are incomplete, outdated, inaccurate or processed illegally.
  • Withdraw consent to the processing of personal data. To do this, you need to send us an official written request to the contact details specified in section 1. Withdrawal of consent leads to termination of services to you on the Site, if data processing was necessary for them.

7. Use of cookies

The Site uses cookies and similar technologies for:

  • Ensuring the correct operation of the Site's functions (for example, saving products in the cart).
  • Analyzing traffic and behavior on the Site using Yandex.Metrica, Google Analytics and other services to improve our service.
  • Personalizing content (for example, showing recommended products).

You can manage cookie settings through your browser, however disabling some files may lead to incorrect operation of the Site. On your first visit to the Site, you will be prompted to make a decision about using cookies.

8. Final provisions

We reserve the right to unilaterally make changes to this Policy. The current version is always available on this page. When making significant changes, we will notify you by available means, for example, through the site or by email.

📄 Consent to personal data processing

Below is the text of consent that the user accepts during registration, order placement or subscription to the newsletter. This block should be accompanied by a separate checkbox.

Text for checkbox:

«I, acting freely, by my own will and in my interest, hereby confirm my consent to the Operator - [Specify the full name of the individual entrepreneur or LLC], to process my personal data provided during registration or order placement on the Site, including last name, first name, contact phone number, email and mailing address.

Consent is given for the purposes of fulfilling the sales contract (processing my order), delivering goods, providing customer support, as well as for receiving information about news and promotions of the Site.

I agree that the processing of my personal data may include the following actions: collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (to courier services, payment systems), anonymization, blocking, deletion, destruction.

This consent is valid until I revoke it by sending an appropriate written application to the Operator at the contacts specified in the Privacy Policy.»

This checkbox is required to proceed with registration or order placement.

Important for integration: This checkbox must be included in all forms that collect personal data (registration, order placement, subscription to newsletter). By default, the checkbox should be inactive and become active only after the user reads and agrees to the terms.